Privacy Policy
What Information We Collect, How We Use It, and Why
Some data is collected automatically through our website (see the “Cookies and Tracking Technologies” section, including the Wix Cookie Policy), while other data is only collected if you choose to submit it, for example, when signing up to our newsletter or purchasing tickets for events. The specific information we collect depends on how you interact with our website and services.
We may collect and use any of the following information to provide services, deliver goods, and facilitate referrals:
-
Names and contact details
-
Gender
-
Pronoun preferences
-
Photographs or video recordings
-
Health information (including medical conditions, test results, allergies, medical requirements, and medical history)
-
Dietary information (including allergies and health conditions)
-
Information about care needs (such as disabilities, home conditions, dietary requirements, general care provisions)
-
Information about support requirements
-
Lifestyle, interests, or personal history
-
Website usage data (such as user journeys and cookie tracking)
-
Details concerning compliments or complaints
Special category information, protected due to its nature:
-
Racial or ethnic origin
-
Health data
-
Sex life data
-
Sexual orientation data
We process some information to receive donations, organise fundraising, provide service updates, conduct marketing, research, archiving, or to resolve queries, complaints, or claims.
Lawful Bases and Your Data Protection Rights
We rely on lawful bases for all personal data processing, as required under UK data protection law:
-
Consent: Provided after sharing relevant details, with the right to withdraw at any time.
-
Legitimate interests: Where processing benefits the community, our organisation, or others, and does not create undue harm.
Your rights include: access, rectification, erasure, restriction of processing, objection, data portability, and withdrawing consent. All requests will be actioned without undue delay and within one month. Contact societenoir@outlook.com to exercise your rights.
Where We Obtain Personal Information
-
Directly from you
-
Publicly available sources
Data Retention
We retain personal data only as long as necessary for its stated purpose, legal obligations, or our operational needs. Data is reviewed annually and securely deleted or anonymised when no longer required.
Retention Schedule:​
Data Type
Membership/contact lists (WhatsApp, email)
Event records (attendee lists, bookings)
Health and care data
Marketing opt-in/out records
Donations and financial records
Complaints and queries
Photos/videos (with consent)
Website analytics/cookies
Retention Type
1 year after last activity
​3 years
For the duration of service
6 years
6 years
3 years after resolution
Until consent withdrawn
2 years
Rationale
Community use
Legal/insurance
Annual review
UK legal requirement
Accounting purposes
Limitation periods
Your rights
Standard practice
International Data Transfers
We do not transfer personal data outside the United Kingdom or the European Economic Area (EEA). All data is stored and processed solely within these regions.
Automated Decision-Making and Profiling
We do not use personal data for automated decision-making or profiling.
Who We Share Information With
Personal data may be processed by trusted third-party service providers to help us operate, including:
-
Email management
-
Event coordination
-
Database management
-
Research
-
Bookkeeping
-
Online research/competitor analysis
-
Website updates
-
Distributing newsletters
Cookies and Tracking Technologies
Our website is built and hosted on the Wix platform. Cookies and other tracking technologies may be placed on your device by Wix or its partners to enhance your browsing experience, enable website functionality, and help us understand how the site is used.
​
Reference to Wix Cookie Policy
Wix, as our website provider, manages the majority of cookies and tracking technologies used on our site. Please refer to Wix’s own Cookie Policy (available via a link in our website footer and at Wix Privacy & Cookie Policy) for full details of cookies placed, their purpose, and your options to manage or disable them.
​
Sociètè Noir Cookies and Controls
In addition, we may use the following types of cookies via the Wix platform:
-
Essential cookies for site operation
-
Analytics cookies for understanding website usage
-
Functionality cookies to remember your preferences
Most internet browsers allow you to disable or delete cookies; please consult your browser help menu for instructions. Please note, disabling certain cookies may affect website features and your user experience.
You will be presented with a cookie acceptance banner when you first visit the site. By clicking “accept,” you agree to the use of cookies as described by both Sociètè Noir and Wix.
If you have any questions or concerns about cookies or tracking technologies, please contact us at societenoir@outlook.com.
Contacting Us
If you have questions or concerns about how your personal data is handled, email us at societenoir@outlook.com.
Changes to This Privacy Notice
We may update this Privacy Notice periodically. Changes will be published on our website. Continued use of the website following updates indicates your acceptance of the revised policy; please check for updates regularly.
Complaints
To complain about our data handling, contact societenoir@outlook.com. If unsatisfied, you may complain to the Information Commissioner’s Office (ICO):
​
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint